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Turn Your WhatsApp Into 24/7 Sales Channel

Never lose another customer to a slow reply. Automate WhatsApp sales, support, and order tracking with AI that works 24/7 — so you can scale without hiring.

24/7always-on selling
4channels, one inbox
0code required
Defuser AI unified inbox dashboard
What we offer

Four Message Types. One Platform.

Handle authentication, support, sales, and marketing conversations without switching tools so your team can focus on growth, not inbox management.

AuthenticationUtilityMarketingService

Authentication Messages

Deliver one-time passwords, 2FA tokens, and transaction confirmations via WhatsApp — the most reliable channel for time-sensitive messages.

OTPs2FA tokensTransaction confirmations
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What we offer

One Platform. Every Customer Touchpoint.

From product inquiries to order confirmations to support tickets — automate every customer conversation your business needs.

Agentic ChatbotsAssisted Shopping on WhatsAppAI ReceptionistShopify Order Tracking24/7 Customer SupportNewsletter SubscriptionsUnified InboxInsurance & Loan approvalsBanking on the goAutomated invoicingQuizzes & GamificationTargeted customer promotions
Solutions

How Businesses Use Defuser AI

Real outcomes teams deliver with Defuser AI on WhatsApp.

🛍️

E-Commerce

Automate refunds and upsells in the same conversation.

✈️

Travel & Hospitality

Confirm bookings and send documents — zero manual work.

📱

Retail & Electronics

Register warranties and answer product questions 24/7.

Explore solutions →
Integrated with Shopify

Shopify + WhatsApp = 24/7 Sales Engine

Three ways Defuser turns conversations into conversions.

🛒

Abandoned Cart Recovery

Defuser detects abandoned carts and sends a personalized WhatsApp nudge with a direct checkout link.

📦

Order Tracking & Support

Customers ask, Defuser answers with live order status and tracking links, no human needed.

🔄

Live Inventory Integration

Defuser checks live inventory and sends a checkout link the moment a customer asks about a product.

See the Shopify integration →
Features

Powerful Features Built for Real Results

Every tool you need to turn engagement into revenue — automated and always on.

InstagramTikTokWhatsAppFacebook

Comment to DM

Turn social media comments into direct messages for personalized engagement.

Comment Moderation

Auto-manage spam, hide offensive comments, and keep your brand safe.

Custom Flow Builder

Design no-code conversation journeys tailored to your business goals.

Talksy — Agentic Chatbot

Deploy AI agents that answer, qualify, and convert customers 24/7.

Live to DM

Capture intent from live sessions and follow up instantly in DMs.

Auto Replies

Send instant contextual responses to common customer questions.

Email Collection

Collect verified leads directly from social conversations and DMs.

Media Kits

Share branded assets, PDFs, and links through structured message flows.

Unified Inbox

Manage all platform conversations from one clean, collaborative inbox.

Smart Post Scheduling

Plan and auto-publish content at peak times across channels.

Link in Bio

Turn profile traffic into conversions with dynamic bio pages.

Platform Analytics

Track replies, conversions, and campaign performance in one dashboard.

FAQ

Frequently Asked Questions

Do I need technical knowledge or a developer to set up Defuser AI?

No. Defuser AI is built for business owners and marketing teams, not developers. The drag-and-drop Custom Flow Builder lets you create conversation workflows without writing code, and pre-built templates for order tracking, product recommendations, refunds and lead qualification get most businesses live in minutes.

Can I use Defuser AI if I already have a WhatsApp Business account?

Yes. Defuser AI connects to the official WhatsApp Business API as a Meta-Verified provider, so you keep your number and layer automation, broadcasts and a unified inbox on top of it.

What happens when a customer needs to talk to a real person?

Defuser hands off seamlessly to your team through the Unified Inbox with full conversation context, so nothing is lost in the switch from AI to human.

How much do WhatsApp messages cost, and how does Defuser AI pricing work?

You pay Defuser's transparent monthly plan ($0 Free Trial, $100 Starter, $199 Professional, $299 Business) plus Meta's per-conversation messaging fees. Our pricing page has a live calculator covering 30+ countries so there are no surprises.

Does Defuser AI support languages other than English?

Yes. Talksy and your flows can converse in multiple languages, which is why merchants across MENA, LATAM and South Asia run their WhatsApp and Instagram automation on Defuser.

Can Defuser AI integrate with my Shopify account?

Yes. Defuser offers native Shopify automation — abandoned cart recovery, live order tracking and inventory-aware checkout links sent straight to WhatsApp.

How is Defuser AI different from other WhatsApp automation tools?

Agentic AI (Talksy) that actually qualifies and converts, true multi-channel reach including TikTok DMs, native Shopify automation, and transparent Meta-fee pricing — all in one platform.

Turn every conversation into revenue

Start free in minutes — no code, no credit card. Connect WhatsApp, Instagram, Messenger and TikTok in one platform.

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