Never lose another customer to a slow reply. Automate WhatsApp sales, support, and order tracking with AI that works 24/7 — so you can scale without hiring.

Handle authentication, support, sales, and marketing conversations without switching tools so your team can focus on growth, not inbox management.
Deliver one-time passwords, 2FA tokens, and transaction confirmations via WhatsApp — the most reliable channel for time-sensitive messages.
From product inquiries to order confirmations to support tickets — automate every customer conversation your business needs.
Real outcomes teams deliver with Defuser AI on WhatsApp.
Automate refunds and upsells in the same conversation.
Confirm bookings and send documents — zero manual work.
Register warranties and answer product questions 24/7.
Three ways Defuser turns conversations into conversions.
Defuser detects abandoned carts and sends a personalized WhatsApp nudge with a direct checkout link.
Customers ask, Defuser answers with live order status and tracking links, no human needed.
Defuser checks live inventory and sends a checkout link the moment a customer asks about a product.
Every tool you need to turn engagement into revenue — automated and always on.
Turn social media comments into direct messages for personalized engagement.
Auto-manage spam, hide offensive comments, and keep your brand safe.
Design no-code conversation journeys tailored to your business goals.
Deploy AI agents that answer, qualify, and convert customers 24/7.
Capture intent from live sessions and follow up instantly in DMs.
Send instant contextual responses to common customer questions.
Collect verified leads directly from social conversations and DMs.
Share branded assets, PDFs, and links through structured message flows.
Manage all platform conversations from one clean, collaborative inbox.
Plan and auto-publish content at peak times across channels.
Turn profile traffic into conversions with dynamic bio pages.
Track replies, conversions, and campaign performance in one dashboard.
No. Defuser AI is built for business owners and marketing teams, not developers. The drag-and-drop Custom Flow Builder lets you create conversation workflows without writing code, and pre-built templates for order tracking, product recommendations, refunds and lead qualification get most businesses live in minutes.
Yes. Defuser AI connects to the official WhatsApp Business API as a Meta-Verified provider, so you keep your number and layer automation, broadcasts and a unified inbox on top of it.
Defuser hands off seamlessly to your team through the Unified Inbox with full conversation context, so nothing is lost in the switch from AI to human.
You pay Defuser's transparent monthly plan ($0 Free Trial, $100 Starter, $199 Professional, $299 Business) plus Meta's per-conversation messaging fees. Our pricing page has a live calculator covering 30+ countries so there are no surprises.
Yes. Talksy and your flows can converse in multiple languages, which is why merchants across MENA, LATAM and South Asia run their WhatsApp and Instagram automation on Defuser.
Yes. Defuser offers native Shopify automation — abandoned cart recovery, live order tracking and inventory-aware checkout links sent straight to WhatsApp.
Agentic AI (Talksy) that actually qualifies and converts, true multi-channel reach including TikTok DMs, native Shopify automation, and transparent Meta-fee pricing — all in one platform.
Start free in minutes — no code, no credit card. Connect WhatsApp, Instagram, Messenger and TikTok in one platform.
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