Native Shopify integration
Slow replies and abandoned carts quietly drain online stores. Defuser AI turns WhatsApp into a 24/7 sales channel that recovers carts, tracks orders and answers buyers instantly — no code.
WhatsApp automation for e-commerce connects your store's data — carts, orders, products and live inventory — to the WhatsApp Business API so conversations actually sell and support. Instead of a buyer waiting on a support email, they get an instant reply with order status, a back-in-stock alert or a one-tap checkout link.
Defuser AI is a Meta-Verified platform with a native Shopify integration. It reads your store in real time, so cart recovery, order tracking and product answers all run on WhatsApp without a developer touching your theme.
It starts the moment a shopper engages. When someone abandons a cart, Defuser detects the dropped checkout and sends a personalized WhatsApp nudge with a direct payment link — recovering revenue that an email would never reach, because WhatsApp open rates dwarf the inbox.
During the sale, Talksy — our agentic AI — answers product questions using your live catalog and stock levels, so it never promises an item you can't ship. It shares sizing, compares variants and drops a checkout link right inside the chat. After the sale, customers ask "where's my order?" and get real-time status pulled straight from Shopify, plus shipping and return updates as Utility messages.
Every conversation across WhatsApp, Instagram, Messenger and TikTok lands in one unified inbox, so your team handles orders from every channel in a single view — and Talksy hands off to a human the second a conversation needs one.
Detect dropped carts and send a personalized WhatsApp message with a direct checkout link.
Buyers ask "where's my order?" and get real-time status and tracking links automatically.
Talksy answers sizing, variants and availability using live inventory — no wrong promises.
Capture demand on sold-out items and message buyers the moment they're available.
Reduce fake orders by confirming cash-on-delivery purchases over WhatsApp before you ship.
Automate delivery updates, returns help and review requests to lift repeat purchase rates.
Most chat tools bolt onto WhatsApp without truly reading your store, so their bots guess. Defuser is built for commerce: a native Shopify connection, agentic AI that converts instead of just replying, and transparent pricing you can model with our cost calculator. Start with cart recovery or full conversational commerce, and see how we compare as a ManyChat alternative.
Yes. Defuser detects dropped checkouts and sends a personalized WhatsApp message with a direct payment link. See WhatsApp abandoned cart recovery for how it works.
Yes. Our native, no-code Shopify integration syncs orders, carts and live inventory — no theme edits or developer required.
Yes. When a buyer asks about an order, Defuser pulls real-time status and tracking from your store and replies instantly. Learn more on WhatsApp order tracking.
Yes. Talksy, our agentic AI, answers sizing, variants and availability using your live catalog and stock, then shares a checkout link inside the chat.
Plans start at $0 (Free Trial) and scale to $299/mo, plus Meta's per-conversation fees. Estimate your real cost with our pricing calculator.
Recover carts, track orders and sell live inventory on WhatsApp. No code, no credit card.
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