Powered by Talksy agentic AI
Deploy an AI chatbot that understands intent, answers instantly and closes sales on WhatsApp — built without code in minutes, live on the official WhatsApp Business API.
A WhatsApp chatbot is automated software that holds real conversations with your customers inside WhatsApp — answering questions, recommending products, qualifying leads and completing simple tasks without a human typing every reply. Connected to the official WhatsApp Business API, it works on the world's most-used messaging app where your customers already are.
Most chatbots are rigid keyword bots: say the wrong word and they break. Defuser's Talksy agentic AI is different. It understands what a customer actually means, replies in natural language, pulls in product and order data, and only hands off to a human when it needs to — so you scale conversations without scaling headcount.
Live in three steps — no developers, no waiting.
Link your WhatsApp Business number to Defuser as a Meta-Verified provider. Keep your number, add the AI layer on top.
Point Talksy at your FAQs, catalog and policies. It learns your business and answers in your brand voice — no scripts to write.
Publish and the bot starts answering, qualifying and converting instantly. Step in from the unified inbox whenever you want.
Resolve repetitive questions about shipping, returns, hours and stock the moment they're asked.
Ask the right questions, score intent and collect emails before passing hot leads to sales.
Suggest items, share catalog cards and send checkout links right inside the chat.
Detect a dropped cart and nudge the customer back with a personalized message.
Answer 'where's my order?' with live status and tracking links, automatically.
Escalate complex chats to an agent with full context inside the unified inbox.
Unlike keyword-matching bots that frustrate customers, Talksy is an agentic AI that reasons over intent and acts — qualifying buyers, recommending products and closing sales rather than just deflecting tickets. It's no-code, runs across WhatsApp, Instagram, Messenger and TikTok from one build, and connects natively to Shopify for live catalog and order data.
You also get transparent pricing: plans start free and scale to $299/mo, plus Meta's per-conversation fees you can estimate up front with our pricing calculator. Weighing options? See how we stack up as a ManyChat alternative.
No. Defuser is fully no-code. You connect your number, point Talksy at your FAQs and catalog, and publish — most businesses are live in minutes without a developer.
A keyword bot only responds to exact trigger words and breaks on anything unexpected. Talksy understands natural language and intent, so it can answer varied questions, recommend products and qualify leads conversationally.
Yes, when it runs on the official WhatsApp Business API through a verified provider like Defuser. We keep your messaging within Meta's template, opt-in and quality rules so your number stays healthy.
Yes. Defuser integrates natively with Shopify so the bot can share live product info, send checkout links, recover carts and answer order-status questions automatically. See the Shopify integration.
It hands the conversation to a human agent in the unified inbox with full context, so nothing is dropped and customers get a seamless experience.
Start free — no code, no credit card. Talksy handles the conversation while you grow.
Start for Free →
DEFUSER