Official WhatsApp Business API
Electronics buyers research hard and ask detailed questions. Defuser AI answers product specs, handles warranties and turns enquiries into sales on WhatsApp 24/7 — online and in-store.
WhatsApp automation for retail uses the WhatsApp Business API to answer product questions, share availability, handle warranties and close sales — instantly, across every store and channel. In electronics especially, buyers compare specs and prices before they commit, and the brand that answers fastest wins the sale.
Defuser AI is a Meta-Verified platform with agentic AI that reads your catalog. Instead of a keyword bot, Talksy understands "does this support 32GB?" and answers from real product data — then drives the buyer to checkout or an in-store reservation.
It begins with the spec question. A shopper messages about compatibility, dimensions or what's in the box; Talksy answers from your catalog with accurate specs and live stock, compares two models side by side, and sends a checkout link or reserves a unit for in-store pickup. The high-consideration sale gets the instant, knowledgeable reply it needs.
After purchase, WhatsApp becomes your warranty and support desk. Customers register products, check warranty status, book repairs and get troubleshooting steps over chat — cutting call-center load and walk-in queues. Defuser sends Utility messages for order-ready pickups, repair updates, price-drop alerts on watched items and restock notifications.
Across online, marketplace and physical stores, every conversation on WhatsApp, Instagram, Messenger and TikTok lands in one unified inbox, so head office and branch staff see the full history — and Talksy escalates technical or high-value cases to a specialist with context attached.
Talksy answers compatibility, specs and "what's in the box" from your live catalog.
Tell buyers exactly which store has it and reserve a unit for pickup.
Customers register products and check warranty status over WhatsApp, no forms.
Book repairs, share status and send pickup-ready alerts automatically.
Notify watchers the moment a watched item drops in price or returns to stock.
Send one-tap checkout links online or hold stock for in-store collection.
Generic chat tools can't answer "does this fit my model?" — Defuser can, because Talksy reads your catalog and stock. Pair it with our conversational commerce flows and WhatsApp notifications for price drops and restocks, and you've replaced slow email support with instant, sale-driving chat. See how we stack up as a ManyChat alternative.
Yes. Talksy, our agentic AI, reads your catalog and answers compatibility, specs and availability questions accurately — and can compare two products side by side.
Yes. Customers can register products, check warranty status, book repairs and get repair updates over WhatsApp, reducing call-center and walk-in load.
Yes. With live inventory connected, Defuser tells buyers which store has an item and can reserve a unit for in-store pickup.
Yes. Defuser sends Utility messages for price drops on watched items, restocks and pickup-ready notifications, keeping buyers engaged after the first chat.
Plans start at $0 (Free Trial) and scale to $299/mo, plus Meta's per-conversation fees. Estimate your cost with our pricing calculator.
Answer specs, handle warranties and reserve stock — online and in-store. No code, no credit card.
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