Meta Retail & Electronics

Product Catalog for Retail & Electronics on WhatsApp

Shares your products inside WhatsApp so customers can browse, ask questions, and buy without leaving the chat. Built for consumer electronics & gadget retailers.

Do you have running shoes under ₹5000?
Yes! Here are 3 options under ₹5,000 in your size — all in stock 👟. Tap one to see details and buy.

Why retail & electronics teams automate product catalog

Electronics retailers use WhatsApp to confirm high-value orders, answer spec questions, and keep buyers updated on stock, delivery, and warranty.

Shares your products inside WhatsApp so customers can browse, ask questions, and buy without leaving the chat. Turns a conversation into a storefront, letting customers discover and buy without switching apps.

How it works

How it works

1

Connect your catalog

Sync products and live inventory from Shopify into your WhatsApp experience.

2

Share or recommend

Talksy shows relevant products when a customer asks, with images, prices, and stock status.

3

Drive the order

The customer selects items and is taken straight to checkout, with COD or cart options as set up.

What retail & electronics businesses gain

  • Instant pre-sale answers on specs, compatibility, and stock that keep buyers engaged
  • Order and delivery confirmations for high-ticket items that reduce cancellations
  • Broadcast alerts for new launches, restocks, and limited offers
  • Structured support flows for warranty, setup, and repair handling
Use cases

More Retail & Electronics automations

Product CatalogOrder ConfirmationCustomer SupportBroadcast CampaignsShipping UpdatesLead QualificationAbandoned Cart RecoveryOrder TrackingCOD ConfirmationReturns & RefundsUpsell & Cross-Sell
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FAQ

Frequently Asked Questions

Does the catalog show real stock levels?

With the native Shopify integration, Defuser reflects live inventory, so customers see what's actually available and you avoid overselling.

Can customers buy without leaving WhatsApp?

Yes. Products link straight to checkout, and with Shopify connected you can support cart, order tracking, and COD confirmation all within the conversation.

Our products are technical — can a chatbot really answer spec questions?

Talksy answers from the product information and flows you give it, and it hands the conversation to a human agent the moment a query is too complex. You control what it can and can't answer, so customers get fast replies on common questions and expert help on the rest.

TC
Written by Tabarak Ur Rehman ChaudhryFounder & CEO, Defuser AI · View profile
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