Powered by Talksy agentic AI
Shoppers don't want forms — they want a conversation. Defuser turns WhatsApp into an assisted shopping experience that recommends, answers and checks out, all in one chat.
Conversational commerce is selling through real-time conversation — on WhatsApp, Instagram or Messenger — instead of a one-way storefront. The shopper asks, the business (or its AI) recommends, answers objections, checks stock and closes the sale, all in a single thread. It's the digital version of a great in-store assistant.
Defuser AI makes it work at scale with Talksy, our agentic AI, on the official WhatsApp Business API. Connected natively to Shopify, Talksy gives personalized recommendations, reads live inventory and sends one-tap checkout links — turning conversations into revenue, no code required.
From first message to checkout, in one chat.
Whether a shopper messages first or replies to a campaign, Talksy greets them and understands what they're looking for — 24/7.
Talksy suggests the right products, shares live stock and prices, and handles questions on sizing, shipping and returns in the moment.
When they're ready, Talksy sends a one-tap checkout link with the right items pre-filled — no leaving the conversation.
Talksy turns intent into orders across the journey.
Talksy asks the right questions and recommends products that fit — like a sales assistant who knows the whole catalog.
Sizing, materials, delivery times, returns — answered instantly so doubt never stalls the sale.
A one-tap link with items pre-filled means the purchase happens inside the chat, not three pages away.
Plenty of tools auto-reply. Few actually sell. Defuser's agentic Talksy AI qualifies, recommends and converts — backed by a native Shopify connection for live inventory, order tracking and cart recovery. It's true multi-channel and Meta-Verified, with transparent pricing you can model in our calculator. See why teams pick us as a ManyChat alternative.
A basic chatbot answers FAQs. Conversational commerce sells — Defuser's Talksy AI recommends products, handles objections, reads live inventory and closes the sale with a one-tap checkout, all in the chat.
WhatsApp, Instagram and Messenger, all managed from one unified inbox. You can run the same assisted-shopping experience wherever your customers message you.
Yes. Through the native Shopify connection, Talksy recommends from your live catalog with current stock and pricing, so suggestions are always accurate and shippable.
Yes. Talksy sends a one-tap checkout link with the right items pre-filled, so shoppers complete the purchase without leaving the thread. See the Shopify integration for details.
No. Defuser is fully no-code. Connect your store, link your WhatsApp number and Talksy starts selling — you shape the conversation in the Custom Flow Builder without writing code.
Let agentic AI guide, recommend and check out shoppers on WhatsApp — 24/7, no code, no credit card. Start free.
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