Retail & Electronics
Asks qualifying questions in chat to score and segment incoming leads before they reach your sales team. Built for consumer electronics & gadget retailers.
Electronics retailers use WhatsApp to confirm high-value orders, answer spec questions, and keep buyers updated on stock, delivery, and warranty.
Asks qualifying questions in chat to score and segment incoming leads before they reach your sales team. Lets your sales team spend time on ready-to-buy leads instead of manually filtering everyone.
Talksy or a flow asks about budget, timeline, location, or needs as soon as a lead engages.
Based on the answers, Defuser tags the lead as hot, warm, or cold and segments them accordingly.
Hot leads are handed to a sales rep in the Unified Inbox; others enter nurture sequences.
You define the qualifying questions and scoring rules in the Custom Flow Builder. Answers map to tags so the lead is segmented automatically without a rep lifting a finger.
Yes. When a lead meets your criteria, Defuser routes the conversation to a sales agent in the Unified Inbox with the full chat history attached.
Talksy answers from the product information and flows you give it, and it hands the conversation to a human agent the moment a query is too complex. You control what it can and can't answer, so customers get fast replies on common questions and expert help on the rest.
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