E-Commerce
Wins back inactive or lapsed customers with targeted WhatsApp messages that remind them why they bought from you. Built for online stores & D2C brands.
Online stores use WhatsApp to recover abandoned carts, confirm orders, and answer product questions on the channel customers already check daily.
Wins back inactive or lapsed customers with targeted WhatsApp messages that remind them why they bought from you. Recovers revenue from existing customers who already know you, at a lower cost than acquiring new ones.
Segment customers who haven't purchased or engaged within a chosen time window.
A Marketing message with a relevant offer or update reopens the conversation.
Talksy handles replies and guides interested customers back to a purchase or booking.
You set the rule — for example, no purchase in 60 or 90 days. Defuser segments those contacts so your win-back campaign targets only the right people.
Lapsed customers often ignore promotional email, but a personal WhatsApp message lands where they actually read, making win-back offers far more likely to be seen.
Email open rates keep falling and many reminders never get seen. WhatsApp messages are opened far more reliably and let the customer reply or pay with one tap, so the same abandoned cart gets a second, higher-visibility chance to convert.
Start free in minutes — no code, no credit card. Connect WhatsApp, Instagram, Messenger and TikTok in one platform.
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