E-Commerce
Sends targeted promotional or announcement messages to segments of your opted-in WhatsApp contacts at once. Built for online stores & D2C brands.
Online stores use WhatsApp to recover abandoned carts, confirm orders, and answer product questions on the channel customers already check daily.
Sends targeted promotional or announcement messages to segments of your opted-in WhatsApp contacts at once. Reaches your audience directly in their inbox with open and read rates email rarely matches.
Filter your opted-in contacts by tags, behaviour, or past purchases.
Create a Marketing template with images, buttons, and a clear offer or announcement.
Broadcast to the segment and track delivery, reads, and replies in Platform Analytics.
No — WhatsApp requires recipients to have opted in. Defuser helps you collect and manage opt-ins so your broadcasts stay compliant and avoid quality-rating penalties.
Yes. Send to specific segments based on tags, purchase history, or behaviour, so each campaign reaches the most relevant audience instead of your whole list.
Email open rates keep falling and many reminders never get seen. WhatsApp messages are opened far more reliably and let the customer reply or pay with one tap, so the same abandoned cart gets a second, higher-visibility chance to convert.
Start free in minutes — no code, no credit card. Connect WhatsApp, Instagram, Messenger and TikTok in one platform.
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