Guide
Service businesses live in the DMs. Here's how to let clients book appointments directly in Instagram without back-and-forth.
Link your account to Defuser AI and connect your booking or calendar tool so the bot can offer real time slots.
Start the flow from a keyword, a comment-to-DM, or a "book now" button in your bio.
Use a short flow or Talksy to capture the service, preferred time and any details up front.
Show open times pulled from your calendar so clients pick a slot without messaging you directly.
Send a confirmation in the DM and schedule a reminder so people actually show up.
Make sure the booking lands in your calendar and CRM so your records stay accurate.
Yes. With your calendar connected, the bot offers live open slots so clients book a time that actually works.
Yes. Bookings made in the DM flow land in your connected calendar automatically.
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