Guide
Outgrowing the free app usually means moving the same number to the API. Here is how to migrate without losing your number or starting over.
Pick a Meta-verified provider that supports migrating an existing WhatsApp Business app number.
Export or back up chats, since chat history does not transfer to the API environment.
Free the number from the existing app account so it can be registered on the API.
Verify the same number with your provider during onboarding.
Set up your message templates and automations in the new platform.
Send test messages, confirm everything works, then route all traffic through the API.
Yes. A BSP can migrate your existing WhatsApp Business app number to the API so customers keep messaging the same number.
Past chats from the app do not carry into the API environment, so back them up first. New conversations are stored in your platform's inbox going forward.
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