Guide
The WhatsApp Business API lets you automate and scale conversations beyond what the free app allows. Here is how to get connected through a Meta-verified provider.
Go to business.facebook.com and set up a Meta Business Manager. This is the parent account that owns your WhatsApp Business Account (WABA) and verifies your business identity.
The API runs through an approved provider. Pick a Meta-verified BSP like Defuser AI that handles hosting, message sending, and onboarding so you do not manage raw infrastructure yourself.
Add a phone number that is not already tied to a personal WhatsApp account. You can use a new SIM or a landline that can receive the one-time verification code by SMS or call.
Submit your legal business details and documents in Business Manager. Verification unlocks higher messaging limits and the green verified badge once approved.
Choose a display name that follows Meta's naming policy, then add your logo, description, website, and business category so customers recognize you.
Submit your first message templates for approval, then connect a no-code builder to start sending and automating conversations.
Number registration is usually quick, but Meta business verification can take from a few hours to several days depending on the documents you provide and how clearly they match your business details.
Only if you first delete that number's existing WhatsApp or WhatsApp Business app account. Most businesses use a fresh number to avoid losing personal chats.
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