Banking & Fintech
Handles support questions on WhatsApp with an AI agent that answers common queries and escalates complex ones to your team. Built for banks, lenders, wallets & fintech apps.
Banks and fintechs use WhatsApp for secure verification, transaction alerts, and support that meets customers on a trusted, verified channel.
Handles support questions on WhatsApp with an AI agent that answers common queries and escalates complex ones to your team. Delivers round-the-clock first-response support while keeping your team focused on the hard cases.
A buyer messages with an issue or question through any connected channel.
The agentic AI resolves common questions instantly using your business information and order data.
Anything Talksy can't resolve is handed to a human agent in the Unified Inbox with full context.
It handles the repetitive, high-volume questions so your agents focus on complex issues. Conversations escalate to humans in the Unified Inbox whenever needed.
Yes. Defuser unifies WhatsApp, Instagram, Messenger, and TikTok in one inbox, so support tickets from every channel are handled in a single place.
Defuser uses the official WhatsApp Business API with its template-approval process, and you decide exactly which automated messages go out and what information they contain. Authentication and utility templates are designed for transactional use, and anything sensitive can always route to your trained staff.
Start free in minutes — no code, no credit card. Connect WhatsApp, Instagram, Messenger and TikTok in one platform.
Start for Free →
DEFUSER