Events & Entertainment
Sends automatic reminders before a booked appointment so customers show up, with an easy way to reschedule. Built for event organisers, venues & ticketing.
Event teams use WhatsApp to drive ticket sales, send confirmations and reminders, and keep attendees informed before and during the event.
Sends automatic reminders before a booked appointment so customers show up, with an easy way to reschedule. Reduces no-shows by reaching customers on a channel they actually read before the appointment.
When an appointment is booked, Defuser queues a reminder for a set time before the slot.
A Utility template goes out with the date, time, and location, plus options to confirm or reschedule.
Confirmations are logged; reschedule requests trigger a re-booking flow in the same chat.
You control the timing in the flow — typically 24 hours and again 1 hour before. You can stack multiple reminders for high-value appointments.
Yes. The reminder can include a reschedule option that opens a re-booking flow, so customers move their slot instead of simply not showing up.
Events live or die on attendance, and the burst around each event is exactly when broadcasts, confirmations, and reminders move the needle most. Between events you can nurture your audience for the next one, and Defuser's plans plus transparent per-conversation pricing let you scale spend up and down with your calendar.
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