Official WhatsApp Business API · India
WhatsApp is how India shops, books and gets support. Defuser AI puts the official WhatsApp Business API to work for your business — agentic AI, broadcasts and a unified inbox, all no-code.
India is the world's single largest WhatsApp market, and for most Indian buyers WhatsApp is the default way to ask a question, confirm an order or chase a delivery. From D2C brands and kirana-scale sellers to coaching institutes, clinics and travel agents, customers expect a reply on WhatsApp — not a call-back or an email. The WhatsApp Business API is what lets you serve them at scale instead of one phone at a time.
Defuser AI is a Meta-Verified Business Solution Provider that layers agentic AI, no-code flows and a shared inbox on top of your official WhatsApp number — so COD confirmations, order tracking, lead capture and promotional broadcasts all run automatically, around the clock.
The free WhatsApp Business app works for a single shopkeeper, but it breaks the moment you have multiple agents, thousands of chats or want automation. The API gives you a green-tick verified profile, team access through a shared inbox, compliant broadcasts to opted-in lists, and AI that handles repetitive questions like sizing, pincode serviceability and "order kahan hai".
India runs on conversational commerce — UPI-style instant decisions happen inside the chat. Defuser's Talksy agentic AI qualifies the buyer, answers in their language and shares a checkout link without a human ever stepping in.
The conversations Indian businesses automate first.
Confirm COD, share ₹ checkout links, recover abandoned carts and answer pincode serviceability automatically.
Capture leads from ads, send batch reminders and fee links, and qualify enquiries 24/7 with AI.
Book appointments, send reports and run reminders as an AI receptionist that never misses a message.
AI that understands Hinglish and intent, answers questions and closes sales — not just keyword replies.
Send marketing and utility messages to opted-in lists at scale without risking your number.
Abandoned cart recovery, live order tracking and inventory-aware checkout links for Indian stores.
Handle WhatsApp, Instagram, Messenger and TikTok DMs from one collaborative inbox.
See your real per-conversation Meta cost for India in the calculator before you commit.
Design WhatsApp journeys visually — no developers, no agency retainer.
Defuser plans start at $0 (Free Trial) and scale to $299/mo, plus Meta's per-conversation fees — which Meta sets per country and per conversation category (Authentication, Utility, Marketing, Service). India has its own Meta rate card, so don't trust a generic global figure. Use the WhatsApp pricing calculator to see the current India rates in ₹ and estimate your true monthly spend before you start. View the full plan comparison here.
Apply through a Meta-Verified provider like Defuser AI. We handle the official onboarding so you get a green-tick verified API number, usually without losing your existing number.
Defuser plans run from $0 to $299/mo, plus Meta's per-conversation fees set specifically for India. Check the live India rates in our pricing calculator to estimate your cost in ₹.
Yes. On the official API you can send marketing and utility broadcasts to users who have opted in. Defuser keeps your templates and opt-ins compliant with Meta's rules so your number stays healthy.
Yes. Talksy, our agentic AI, understands mixed Hindi-English (Hinglish) and replies naturally, so customers get help in the way they actually type.
Yes — Defuser offers native Shopify automation including COD confirmation, abandoned cart recovery and live order tracking for Indian stores.
Start free — get a Meta-Verified API number, build a flow in minutes, and see your ₹ costs upfront.
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