Asks qualifying questions in chat to score and segment incoming leads before they reach your sales team. Built for insurers, brokers & agents.
Insurers use WhatsApp to capture leads, quote and renew policies, and guide customers through claims on a channel they actually open.
Asks qualifying questions in chat to score and segment incoming leads before they reach your sales team. Lets your sales team spend time on ready-to-buy leads instead of manually filtering everyone.
Talksy or a flow asks about budget, timeline, location, or needs as soon as a lead engages.
Based on the answers, Defuser tags the lead as hot, warm, or cold and segments them accordingly.
Hot leads are handed to a sales rep in the Unified Inbox; others enter nurture sequences.
You define the qualifying questions and scoring rules in the Custom Flow Builder. Answers map to tags so the lead is segmented automatically without a rep lifting a finger.
Yes. When a lead meets your criteria, Defuser routes the conversation to a sales agent in the Unified Inbox with the full chat history attached.
Automation handles the parts that are repeatable: capturing and qualifying leads, sending reminders, collecting documents, and answering common questions. Your advisors still own the consultative selling and complex cases, but they reach prospects faster and waste less time on admin.
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