NGO & Nonprofit
Wins back inactive or lapsed customers with targeted WhatsApp messages that remind them why they bought from you. Built for charities, NGOs & community organisations.
Nonprofits use WhatsApp to engage donors and volunteers, share updates, and run campaigns on an affordable, high-reach channel.
Wins back inactive or lapsed customers with targeted WhatsApp messages that remind them why they bought from you. Recovers revenue from existing customers who already know you, at a lower cost than acquiring new ones.
Segment customers who haven't purchased or engaged within a chosen time window.
A Marketing message with a relevant offer or update reopens the conversation.
Talksy handles replies and guides interested customers back to a purchase or booking.
You set the rule — for example, no purchase in 60 or 90 days. Defuser segments those contacts so your win-back campaign targets only the right people.
Lapsed customers often ignore promotional email, but a personal WhatsApp message lands where they actually read, making win-back offers far more likely to be seen.
Defuser has a Free $0 plan to start, paid tiers from $100, and transparent per-conversation pricing so costs stay predictable. For many nonprofits, reaching supporters reliably on WhatsApp drives more engagement and giving per dollar than email, making it a cost-effective channel rather than an extra expense.
Start free in minutes — no code, no credit card. Connect WhatsApp, Instagram, Messenger and TikTok in one platform.
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