Glossary
Capturing email addresses from contacts to build a multi-channel marketing list.
Email collection is the practice of gathering email addresses from prospects and customers, often as part of a chat or social flow. Even on chat-first channels, email remains valuable as a complementary, owned channel.
Collecting emails inside a conversation feels natural and converts well, because the contact is already engaged. The captured emails enrich the contact profile and enable cross-channel campaigns.
A combined email-and-chat list gives marketers flexibility to reach people on whichever channel performs best.
Capturing emails alongside chat builds a richer, multi-channel list you fully own.
Defuser AI's Email Collection captures addresses inside chat flows — see Link in Bio.
Capturing email addresses from contacts to build a multi-channel marketing list.
Capturing emails alongside chat builds a richer, multi-channel list you fully own.
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