Customer Engagement

CleverTap + WhatsApp Integration

Defuser AI connects to CleverTap via its API or a Zapier/Make automation so campaigns and user events can extend into WhatsApp.

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What is CleverTap?

CleverTap is a customer engagement and retention platform combining analytics, segmentation, and multichannel campaigns.

Defuser AI connects to CleverTap via its API or a Zapier/Make automation so campaigns and user events can extend into WhatsApp.

What you can do with the CleverTap integration

Trigger WhatsApp messages from CleverTap segments and campaigns
Add WhatsApp to CleverTap omnichannel journeys
Sync WhatsApp events into CleverTap user profiles

Connect it to every channel

Once connected, CleverTap data flows into your unified inbox and powers automations across WhatsApp, Instagram, Messenger and TikTok — from agentic chatbots to broadcasts.

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FAQ

Frequently Asked Questions

Can CleverTap campaigns send WhatsApp messages through Defuser?

Yes. CleverTap events and segments can trigger Defuser WhatsApp messages through an API or automation connection.

Does WhatsApp data flow back into CleverTap?

Defuser can send WhatsApp engagement events to CleverTap so your segmentation and analytics reflect the channel.

Does Defuser AI integrate with CleverTap?

Yes — Defuser AI connects to CleverTap via its API or a Zapier/Make automation so campaigns and user events can extend into WhatsApp.

Written by Tabarak Ur Rehman ChaudhryFounder & CEO, Defuser AI · View profile

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