Meta E-Commerce Platform

Magento (Adobe Commerce) + WhatsApp Integration

Defuser AI links to Magento through its REST/GraphQL APIs or a Make/Zapier connection, sending order, shipment, and cart events into WhatsApp workflows.

What is Magento (Adobe Commerce)?

Magento, now Adobe Commerce, is an open-source and enterprise e-commerce platform used by mid-market and large retailers for highly customizable stores.

Defuser AI links to Magento through its REST/GraphQL APIs or a Make/Zapier connection, sending order, shipment, and cart events into WhatsApp workflows.

What you can do with the Magento (Adobe Commerce) integration

  • Send transactional order and delivery updates to customers on WhatsApp from Magento events
  • Re-engage shoppers who abandoned a Magento cart with a personalized WhatsApp nudge
  • Route post-purchase support questions into Defuser's unified inbox for your agents

Connect it to every channel

Once connected, Magento (Adobe Commerce) data flows into your unified inbox and powers automations across WhatsApp, Instagram, Messenger and TikTok — from agentic chatbots to broadcasts.

Connect Magento (Adobe Commerce) free →
FAQ

Frequently Asked Questions

Does Defuser work with Adobe Commerce as well as Magento Open Source?

Yes. Both editions expose the same REST and GraphQL APIs, so Defuser can connect to either to power WhatsApp order updates and cart recovery.

Can large Magento catalogs work with WhatsApp messaging?

Defuser uses event triggers and API lookups rather than importing your full catalog, so even large Magento stores can power product-aware WhatsApp conversations.

Does Defuser AI integrate with Magento (Adobe Commerce)?

Yes — Defuser AI links to Magento through its REST/GraphQL APIs or a Make/Zapier connection, sending order, shipment, and cart events into WhatsApp workflows.

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Written by Tabarak Ur Rehman ChaudhryFounder & CEO, Defuser AI · View profile
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