Guide
A WhatsApp catalog lets customers browse your products inside the chat and add them to a cart. Here is how to set one up.
Create a catalog in Meta Commerce Manager or sync it from your store so products appear with images, prices, and descriptions.
Group items into logical sets and write clear titles and prices so the in-chat browsing experience is easy to scan.
Allow customers to add catalog items to a WhatsApp cart and send their order to you in a single message.
Surface relevant products inside chatbot flows and replies so the catalog appears at the right moment.
Confirm the cart, collect details, and share a payment link or instructions to complete the sale.
Customers can browse a catalog and build a cart in-chat, then complete checkout via a payment link or in-app payments where available in your market.
Connect your store or product feed so prices and availability update automatically instead of being edited by hand.
Start free in minutes — no code, no credit card. Connect WhatsApp, Instagram, Messenger and TikTok in one platform.
Start for Free →
DEFUSER