Meta Guide

How to Set Up Facebook Messenger Auto-Reply

Auto-replies make sure every Messenger conversation gets an instant response. Here's how to set them up on your Facebook Page.

How it works

Step by step

1

Connect your Page to Defuser AI

Link your Facebook Page via the Meta-Verified integration so Defuser can reply in Messenger.

2

Write your instant reply

Create the first message new contacts receive so no one waits, even outside business hours.

3

Add an away message

Set a separate message for nights and weekends that sets expectations and offers self-serve links.

Features

More steps

Map keyword responses

Connect common questions to instant answers so routine queries resolve without a person.

Layer AI on top

Enable Talksy so unmatched messages still get a relevant reply.

Review and improve

Use the unified inbox to spot new common questions and add them as auto-replies.

Do it free with Defuser →
FAQ

Frequently Asked Questions

Can I show different Messenger replies during and after hours?

Yes. You can schedule an instant reply for business hours and a separate away message for off-hours.

Will auto-replies stop me from talking to customers myself?

No. Auto-replies cover the routine, and you can jump into any conversation from the unified inbox at any time.

TC
Written by Tabarak Ur Rehman ChaudhryFounder & CEO, Defuser AI · View profile
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