Guide
WhatsApp can power the whole shopping journey from discovery to delivery. Here is how to set it up for an online store.
Link your e-commerce platform to a WhatsApp Business API number with native integration.
Add a WhatsApp opt-in so you can send updates and offers compliantly.
Trigger reminders for abandoned checkouts with a direct link back to the cart.
Map order events to Utility templates so customers stay informed automatically.
Let customers browse a catalog and get instant answers from a bot or agent in chat.
Run post-purchase, restock, and upsell campaigns to drive repeat sales.
It covers discovery via catalog, recovery of abandoned carts, order and shipping updates, COD confirmation, support, and repeat-purchase campaigns, all in one channel.
Yes. With a native store integration and a no-code builder, you can set up cart recovery, notifications, and chat flows without engineering help.
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