Handles support questions on WhatsApp with an AI agent that answers common queries and escalates complex ones to your team. Built for jewellers & fine jewellery brands.
Jewellers use WhatsApp to give high-value buyers personal, instant service, share catalogs, and confirm bespoke and high-ticket orders.
Handles support questions on WhatsApp with an AI agent that answers common queries and escalates complex ones to your team. Delivers round-the-clock first-response support while keeping your team focused on the hard cases.
A buyer messages with an issue or question through any connected channel.
The agentic AI resolves common questions instantly using your business information and order data.
Anything Talksy can't resolve is handed to a human agent in the Unified Inbox with full context.
It handles the repetitive, high-volume questions so your agents focus on complex issues. Conversations escalate to humans in the Unified Inbox whenever needed.
Yes. Defuser unifies WhatsApp, Instagram, Messenger, and TikTok in one inbox, so support tickets from every channel are handled in a single place.
Used well, it elevates it: instant responses, curated catalogs sent on request, and reminders ahead of occasions all feel like attentive service. Automation handles the speed and logistics while your consultants give every serious buyer the personal attention a high-value purchase deserves.
Start free in minutes — no code, no credit card. Connect WhatsApp, Instagram, Messenger and TikTok in one platform.
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