Jewellery
Asks qualifying questions in chat to score and segment incoming leads before they reach your sales team. Built for jewellers & fine jewellery brands.
Jewellers use WhatsApp to give high-value buyers personal, instant service, share catalogs, and confirm bespoke and high-ticket orders.
Asks qualifying questions in chat to score and segment incoming leads before they reach your sales team. Lets your sales team spend time on ready-to-buy leads instead of manually filtering everyone.
Talksy or a flow asks about budget, timeline, location, or needs as soon as a lead engages.
Based on the answers, Defuser tags the lead as hot, warm, or cold and segments them accordingly.
Hot leads are handed to a sales rep in the Unified Inbox; others enter nurture sequences.
You define the qualifying questions and scoring rules in the Custom Flow Builder. Answers map to tags so the lead is segmented automatically without a rep lifting a finger.
Yes. When a lead meets your criteria, Defuser routes the conversation to a sales agent in the Unified Inbox with the full chat history attached.
Used well, it elevates it: instant responses, curated catalogs sent on request, and reminders ahead of occasions all feel like attentive service. Automation handles the speed and logistics while your consultants give every serious buyer the personal attention a high-value purchase deserves.
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