Service templates
Ready-to-use appointment booking templates for WhatsApp — copy, personalize and automate with Defuser AI.
Lets customers book a slot directly in a WhatsApp chat, with Defuser collecting the service, date, and time conversationally. Fills your calendar without phone tag by letting customers book the moment they're interested.
Example message:
Sure! We have 11:00 AM, 1:30 PM, or 4:00 PM open on Saturday. Which works for you?
A customer messages to book; Talksy or a Custom Flow asks what service and when they'd like to come in.
Defuser captures the service, preferred date, time, and contact details step by step.
The booking is confirmed in chat and synced to your calendar or CRM via integrations.
Templates are step one. With Talksy and the no-code flow builder, Defuser fills variables from your store or CRM and sends at the right moment. Marketing templates require Meta approval — we submit them for you.
Yes. Connect Calendly, Google Sheets, or your CRM through Defuser's integrations and Zapier/Make so confirmed slots flow straight into your existing schedule.
No. Talksy and the Custom Flow Builder can handle the entire booking conversation automatically, handing off to a human only when needed.
Service templates that start a conversation must be approved by Meta. Defuser submits them for you.
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