Marketing templates
Ready-to-use upsell & cross-sell templates for WhatsApp — copy, personalize and automate with Defuser AI.
Recommends complementary or upgraded products in chat, based on what a customer bought or is viewing. Lifts average order value by recommending the right extras at the moment of interest.
Example message:
Loved your new espresso machine? ☕ Customers often add our descaling kit and a milk frother — bundle both for 10% off?
After a purchase or during a chat, Defuser identifies relevant add-ons or upgrades.
Talksy suggests matching products with images and a reason they pair well.
The customer adds the item to their order or checks out directly from the chat.
Templates are step one. With Talksy and the no-code flow builder, Defuser fills variables from your store or CRM and sends at the right moment. Marketing templates require Meta approval — we submit them for you.
You configure pairing rules and product relationships, and Talksy suggests relevant add-ons based on the order or the conversation context.
Right after a purchase or while the customer is actively browsing in chat. The flow can trigger recommendations at the moment intent is highest.
Marketing templates that start a conversation must be approved by Meta. Defuser submits them for you.
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