CRM & Marketing

Kommo + WhatsApp Integration

Defuser AI connects to Kommo through its API or a Zapier/Make automation so WhatsApp leads and pipeline stages stay in sync.

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What is Kommo?

Kommo (formerly amoCRM) is a messaging-first CRM focused on managing leads and sales conversations across chat channels.

Defuser AI connects to Kommo through its API or a Zapier/Make automation so WhatsApp leads and pipeline stages stay in sync.

What you can do with the Kommo integration

Capture WhatsApp leads as Kommo contacts and pipeline cards
Trigger WhatsApp follow-ups when a Kommo lead changes stage
Keep WhatsApp conversation history tied to Kommo records

Connect it to every channel

Once connected, Kommo data flows into your unified inbox and powers automations across WhatsApp, Instagram, Messenger and TikTok — from agentic chatbots to broadcasts.

Connect Kommo free →

FAQ

Frequently Asked Questions

Can Defuser feed WhatsApp leads into Kommo?

Yes. New WhatsApp conversations can create Kommo leads and pipeline cards through the API or an automation platform.

Does Kommo's pipeline trigger WhatsApp messages?

With an automation connection, Kommo stage changes can trigger Defuser WhatsApp follow-ups at the right moment.

Does Defuser AI integrate with Kommo?

Yes — Defuser AI connects to Kommo through its API or a Zapier/Make automation so WhatsApp leads and pipeline stages stay in sync.

Written by Tabarak Ur Rehman ChaudhryFounder & CEO, Defuser AI · View profile

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