Wins back inactive or lapsed customers with targeted WhatsApp messages that remind them why they bought from you. Built for clothing, footwear & accessories brands.
Fashion brands use WhatsApp to recover carts, share new drops, handle sizing and returns, and turn Instagram interest into sales.
Wins back inactive or lapsed customers with targeted WhatsApp messages that remind them why they bought from you. Recovers revenue from existing customers who already know you, at a lower cost than acquiring new ones.
Segment customers who haven't purchased or engaged within a chosen time window.
A Marketing message with a relevant offer or update reopens the conversation.
Talksy handles replies and guides interested customers back to a purchase or booking.
You set the rule — for example, no purchase in 60 or 90 days. Defuser segments those contacts so your win-back campaign targets only the right people.
Lapsed customers often ignore promotional email, but a personal WhatsApp message lands where they actually read, making win-back offers far more likely to be seen.
No. Defuser automates Instagram and Messenger too, including turning comments and story replies into DMs, all in one unified inbox. You capture interest on Instagram and convert it on whichever channel the customer prefers, including WhatsApp for checkout and support.
Start free in minutes — no code, no credit card. Connect WhatsApp, Instagram, Messenger and TikTok in one platform.
Start for Free →