Legal Services
Lets customers book a slot directly in a WhatsApp chat, with Defuser collecting the service, date, and time conversationally. Built for law firms, solicitors & legal practices.
Law firms use WhatsApp to capture and qualify enquiries, book consultations, and keep clients informed without endless phone tag.
Lets customers book a slot directly in a WhatsApp chat, with Defuser collecting the service, date, and time conversationally. Fills your calendar without phone tag by letting customers book the moment they're interested.
A customer messages to book; Talksy or a Custom Flow asks what service and when they'd like to come in.
Defuser captures the service, preferred date, time, and contact details step by step.
The booking is confirmed in chat and synced to your calendar or CRM via integrations.
Yes. Connect Calendly, Google Sheets, or your CRM through Defuser's integrations and Zapier/Make so confirmed slots flow straight into your existing schedule.
No. Talksy and the Custom Flow Builder can handle the entire booking conversation automatically, handing off to a human only when needed.
Defuser runs on the official WhatsApp Business API with encryption in transit, and you decide what automation handles. Keep it to capturing enquiries, scheduling, and general information, while privileged discussions happen directly with your lawyers — automation never replaces the confidential advice itself.
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