Legal Services
Instantly responds to incoming messages with predefined answers, FAQs, or business info, even when you're away. Built for law firms, solicitors & legal practices.
Law firms use WhatsApp to capture and qualify enquiries, book consultations, and keep clients informed without endless phone tag.
Instantly responds to incoming messages with predefined answers, FAQs, or business info, even when you're away. Ensures no message goes unanswered, giving customers instant responses around the clock.
Set keywords or common questions and the replies they should receive.
When a matching message arrives, Defuser sends the right answer immediately, day or night.
Questions outside the rules are handled by Talksy or routed to a human in the Unified Inbox.
Auto Reply sends fixed responses to set triggers, while Talksy is an agentic AI that understands free-form questions and reasons through them. Many businesses use both together.
Yes. They work 24/7, so customers messaging at night or on holidays still get an instant answer, with an option to escalate to a human when you're back.
Defuser runs on the official WhatsApp Business API with encryption in transit, and you decide what automation handles. Keep it to capturing enquiries, scheduling, and general information, while privileged discussions happen directly with your lawyers — automation never replaces the confidential advice itself.
Start free in minutes — no code, no credit card. Connect WhatsApp, Instagram, Messenger and TikTok in one platform.
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