Legal Services
Handles support questions on WhatsApp with an AI agent that answers common queries and escalates complex ones to your team. Built for law firms, solicitors & legal practices.
Law firms use WhatsApp to capture and qualify enquiries, book consultations, and keep clients informed without endless phone tag.
Handles support questions on WhatsApp with an AI agent that answers common queries and escalates complex ones to your team. Delivers round-the-clock first-response support while keeping your team focused on the hard cases.
A buyer messages with an issue or question through any connected channel.
The agentic AI resolves common questions instantly using your business information and order data.
Anything Talksy can't resolve is handed to a human agent in the Unified Inbox with full context.
It handles the repetitive, high-volume questions so your agents focus on complex issues. Conversations escalate to humans in the Unified Inbox whenever needed.
Yes. Defuser unifies WhatsApp, Instagram, Messenger, and TikTok in one inbox, so support tickets from every channel are handled in a single place.
Defuser runs on the official WhatsApp Business API with encryption in transit, and you decide what automation handles. Keep it to capturing enquiries, scheduling, and general information, while privileged discussions happen directly with your lawyers — automation never replaces the confidential advice itself.
Start free in minutes — no code, no credit card. Connect WhatsApp, Instagram, Messenger and TikTok in one platform.
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