Marketing templates
Ready-to-use re-engagement templates for WhatsApp — copy, personalize and automate with Defuser AI.
Wins back inactive or lapsed customers with targeted WhatsApp messages that remind them why they bought from you. Recovers revenue from existing customers who already know you, at a lower cost than acquiring new ones.
Example message:
We've missed you, Imran! 👋 It's been a while — here's 15% off your next order to welcome you back.
Segment customers who haven't purchased or engaged within a chosen time window.
A Marketing message with a relevant offer or update reopens the conversation.
Talksy handles replies and guides interested customers back to a purchase or booking.
Templates are step one. With Talksy and the no-code flow builder, Defuser fills variables from your store or CRM and sends at the right moment. Marketing templates require Meta approval — we submit them for you.
You set the rule — for example, no purchase in 60 or 90 days. Defuser segments those contacts so your win-back campaign targets only the right people.
Lapsed customers often ignore promotional email, but a personal WhatsApp message lands where they actually read, making win-back offers far more likely to be seen.
Marketing templates that start a conversation must be approved by Meta. Defuser submits them for you.
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