Glossary
A scannable code that opens a WhatsApp chat with a business when a customer scans it.
A WhatsApp QR code is a scannable image that, when read by a phone camera or the WhatsApp scanner, opens a direct chat with a specific business number — often with a pre-filled message. It encodes the same click-to-chat link in a format suited to print and physical placements.
QR codes bridge offline and online: they can appear on packaging, receipts, posters, business cards, shop windows, table tents, and product labels. A scan starts a conversation instantly, capturing intent at the physical point of interest.
They are an easy, no-cost way to drive opt-in and conversations from any real-world touchpoint into WhatsApp.
QR codes turn any physical surface into a WhatsApp entry point, capturing offline interest as live, contactable conversations.
Defuser AI generates click-to-chat QR codes and greets each scan with automation, capturing opt-in from offline touchpoints on your WhatsApp Business API.
A scannable code that opens a WhatsApp chat with a business when a customer scans it.
QR codes turn any physical surface into a WhatsApp entry point, capturing offline interest as live, contactable conversations.
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