Official WhatsApp Business API
Aggregators take a cut of every order and own your customers. Defuser AI lets diners order, book tables and reorder on WhatsApp — commission-free, no app, no code, 24/7.
WhatsApp ordering lets diners browse your menu, place an order and pay through a chat on the WhatsApp Business API — no third-party app, no per-order commission, and you keep the customer relationship. It's direct ordering on the channel people already use every day.
Defuser AI is a Meta-Verified platform with agentic AI. Talksy takes the order, suggests add-ons, handles reservations and remembers regulars — so your restaurant runs a profitable direct channel instead of renting customers from an aggregator.
It starts when a diner messages your number. Talksy shares the menu, takes the order item by item, upsells a side or dessert, confirms the delivery address — remembering returning customers' usual order — and sends a payment link or confirms cash on delivery. The whole transaction happens in chat, commission-free.
For dine-in, the same number handles reservations: Talksy offers tables, books the slot, sends a confirmation and a reminder, and lets guests reschedule with a tap — cutting no-shows. Defuser also drives repeat business with targeted promotions and broadcasts: lunch deals, weekend specials and "we miss you" win-backs sent straight to people who've ordered before.
Orders, bookings and questions from WhatsApp, Instagram, Messenger and TikTok all land in one unified inbox, so your team works one screen during a rush — and Talksy handles the overflow so nobody waits on hold during the dinner peak.
Own the order and the customer.
Take orders and payment in chat — no aggregator commission, no app to build.
Book tables, confirm and remind guests to cut no-shows, all over WhatsApp.
Send lunch deals and "we miss you" offers to past customers you actually own.
Aggregators are convenient but expensive, and they keep your customers. Defuser gives you a direct channel: agentic ordering, reservations and WhatsApp broadcasts for promos, backed by conversational commerce flows. Keep the margin, keep the relationship — and reach diners on the app they already check all day.
Yes. Talksy shares your menu, takes the order item by item, upsells add-ons and sends a payment link or confirms cash on delivery — all in chat, with no aggregator commission.
Yes. Defuser books tables, sends confirmations and reminders, and lets guests reschedule with a tap, which helps cut no-shows.
Yes. Ordering happens directly on your WhatsApp number, so you keep the margin aggregators would take and you own the customer relationship for future promos.
Yes. Use WhatsApp broadcasts and targeted promotions to send lunch deals, weekend specials and win-back offers to people who've ordered before.
Plans start at $0 (Free Trial) and scale to $299/mo, plus Meta's per-conversation fees. Estimate your cost with our pricing calculator.
Take orders, book tables and run promos on WhatsApp, commission-free. No code, no credit card.
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